Contextual Intelligence Sets New Standard for Customer Experience by 2026
In a world where customer expectations are rapidly evolving, small business owners face immense pressure to provide exceptional customer experiences (CX). A new report from Zendesk, the 2026 Customer Experience Trends report, reveals how the concept of “contextual intelligence” is set to redefine customer service standards by 2026. Here’s what small business owners need to
10 Top Craft Suppliers You Should Know
When you’re maneuvering through the crafting industry, knowing the right suppliers can greatly influence your success. Major players like Notions Marketing and Michaels Wholesale provide extensive product catalogs and competitive pricing, whereas companies like Arteza Wholesale focus on high-quality, trend-driven materials. Furthermore, regional distributors and niche suppliers offer unique items customized to specific markets. Comprehending
What Is a Business Service Franchise and How Does It Work?
A business service franchise is a unique model that provides specialized professional services, such as consulting or marketing, under a well-known brand. This structure allows franchisees to benefit from a tested business plan, thorough support, and training, which can greatly lower startup costs compared to traditional franchises. Comprehending how these franchises operate, along with their
eBay Unveils 2025 Fashion Trends: Vintage Revivals and Holiday Styles
In a year characterized by transformative fashion statements and cultural shifts, eBay has unveiled its Watchlist trend report, providing valuable insights for small business owners navigating the dynamic fashion landscape. The report reveals how shopping habits reflected in buying behaviors and search trends for various fashion brands and styles in 2025, which can directly impact
What Is Lead Generation Marketing and How Does It Work?
Lead generation marketing is a vital process that focuses on converting potential customers into leads by capturing their contact information. It involves various strategies, such as creating valuable content, optimizing for search engines, and utilizing social media. By comprehending how these methods work together, you can effectively guide prospects through the sales funnel. This sets
5 Best Practices for Essential Client Satisfaction Surveys
Client satisfaction surveys are essential for comprehending your customers’ needs and improving your services. To maximize their effectiveness, you should consider five best practices. For instance, keeping your surveys concise with 5-7 focused questions can reduce fatigue and improve response rates. Furthermore, using clear language guarantees everyone interprets your questions correctly. These strategies set the
Intuit Partners with Rehmann to Empower Mid-Market Businesses with AI ERP Solutions
In an era where mid-market businesses face increasing complexities and competition, Intuit Inc. has stepped up with a powerful new offering alongside Rehmann, a professional advisory firm. Their collaboration introduces the Intuit Enterprise Suite, aimed at enhancing growth for mid-market companies by leveraging artificial intelligence within a streamlined enterprise resource planning (ERP) platform. This partnership
5 Essential Tools for Collaborative Video Editing
In today’s fast-paced digital environment, collaborative video editing tools are crucial for enhancing teamwork and efficiency. These platforms enable real-time communication, streamline feedback, and guarantee smooth project management. You’ll want to identify key features like cloud storage, version control, and user-friendly interfaces. As you consider the best tools available, comprehending their unique capabilities can greatly
One in Five Americans Prefer Crypto Over Gift Cards This Holiday Season
As the holiday season approaches, new trends in gifting are taking shape. A recent survey conducted by the National Cryptocurrency Association (NCA) and PayPal reveals that nearly one in five Americans prefer receiving cryptocurrency over traditional gift cards this season. This shift highlights an emerging opportunity for small business owners to tap into the growing
GTM 155: How to Build a GTM Motion from Scratch — Using AI, Community, and Data as a Moat | Erica Anderman
The GTMnow Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Erica Anderman is the co-founder and COO of Foodini, an AI-powered platform solving food allergy and dietary transparency through data infrastructure. With over 15 years of go-to-market experience across foodtech and vertical SaaS, Erica has led revenue at companies like Slice,
